Terms and conditions of use

Website & Product Information

We try all information given on the site, including the products and prices are accurate and correct at all times. All our products are handmade and manufactured exclusively by Greek manufacturers with many years of experience. Very small differences compared to the photos may be found, precisely because our products are handmade. All products subject to availability can be sent directly to the time specified in Shipping- Delivery department, unless the cases that are not available, where a further period of tow weeks for their production is needed.The customer is responsible for ensuring that the connection details with agalma.gr, password, and any other details about their account should be kept secret at all times.

 

Purchasing Proccess

The process of your purchase is very simple and short, to make it as pleasant as possible.
Upon receiving your order, we will send a mail to the address e-mail given by you, containing the details of your order number and details of products ordered.
In the next 24 hours(unless is weekend) we will send you e-mail, to notify you when you can expect delivery of your order and how you can track it.
All prices and charges on this site are in Euro and include transport security wherever you are in the world.
All prices in the European Union and the United Kingdom include VAT(24%). VAT is not charged for orders outside the EU.
In case of orders to be transferred outside the EU, responsibility for payment of any import duties falls to you.

 

Personal Data

We would like to inform you that a prerequisite for the completion of your purchase, it is necessary to share with us certain personal data.

The information provided voluntarily by visitors / users of this website, are used by agalma.gr for direct and effective communication with you, for the best service and execution of orders and finally for measuring the number of visitors to the website in order to form view regarding the requirements of the visitors / users for more or improved products and any other issues relating to this website. The agalma.gr does not distribute or transfer to any third party (natural or legal person) that is not connected with the company information of visitors / users, with the exception of the relevant provisions of law and to the relevant authorities.

This website is designed in such a way so as to provide personal data of visitors / users only if they wish to order products, register on the website or contact via email with the manager of this operation. In any other case, users have the possibility to visit the website without revealing their identity.


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