Shipments & Returns

Shipments in Greece

(using ELTA) with the following options:

1. CASH:
Shipping and delivery is free throughout Greece. If the package exceeds 6 kilos(Kg), for each extra kilo there is a surcharge of 1,00€ / Kg. COD (Cash On Delivery) is free of charge.

2. BANK ACCOUNT OR PAYPAL PRE-PAYMENT:
Shipping and delivery is free throughout Greece. If the package exceeds 5 kilos(Kg), for each extra kilo there is a surcharge of 1,00€ / Kg. The parcels are delivered to the customer in three-five days from the day of approval and shipping of the order. Shipments of parcels are not conducted on weekends. If there is no stock of your choice, it would need two additional weeks to produce it. On the website the client is informed of the availability of the chosen product.

 

Shipments to all EU countries

(Includes Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Spain, Italy, Croatia, Latvia, Lithuania, Malta, the Netherlands, Hungary, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech Republic, Finland and Cyprus as well as Luxembourg, Switzerland, Iceland, Norway) with the following options:

1. BANK ACCOUNT OR PAYPAL PRE-PAYMENT:
The transport charges are 5,00€ up to 1/2 kilo(kg). When the parcel is between 1/2-1 kilo(kg),transport charges are 8,00 €. When the parcel is between 1-2 kilos(kg),transport charges are 10,00 €. When the parcel is between 2-4 kilos(kg),transport charges are 20,00 €. When the parcel is between 4-6 kilos(kg),transport charges are 25,00 €. The parcels are delivered to the customer in seven- days from the day of approval and shipping of the order. Shipments of parcels are not conducted on weekends. If there is no stock of your choice, it would need two additional weeks to produce it. On the website the client is informed of the availability of the chosen product.

 

Shipments to the rest of the world

with the following options:

1. BANK ACCOUNT OR PAYPAL PRE-PAYMENT:
The transport charges are 6,00€ up to 1/2 kilo(Kg). When the parcel is between 1/2-1 kilo(kg),transport charges are 12,00 €. When the parcel is between 1-2 kilos(kg),transport charges are 21,00 €. When the parcel is between 2-4 kilos(kg),transport charges are 28,00 €. When the parcel is between 4-6 kilos(kg),transport charges are 35,00 €. The parcels are delivered to the customer in seven- days from the day of approval and shipping of the order. Shipments of parcels are not conducted on weekends. If there is no stock of your choice, it would need two additional weeks to produce it. On the website the client is informed of the availability of the chosen product.

 

Product Returns

You have the right to return products purchased, and without being obliged to announce us why you wish to return them, within 14 calendar days of receipt thereof. A prerequisite is that the product is in the condition you received it, that is not damaged and is accompanied by the sales receipt. To avoid your own suffering is advisable to check personally at the time of delivery of your order on the condition of the goods and if packaging is intact in order to detect any obvious defects. In case of return, shall bear the shipping costs incurred in returning theproducts and agalma.gr will return within 14 calendar days of receipt, the amount of the total market value, with the same payment method chosen when ordering.


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